Security System Maintenance Plans Done Right
We professionally maintain your hardware to ensure 100% uptime
Why Three Factor Security?
Gain peace of mind knowing your business is being safeguarded by innovative technology and secured by a team of dedicated maintenance specialists. From retail stores to restaurants, homes, and warehouses, Three Factor keeps your equipment secure with industry-tailored maintenance solutions.
secure
Our proactive maintenance plans help safeguard the longevity of your hardware.
reliable
Maintained systems are covered by our tech experts, available around the clock.
experts
Our extensively trained experts use constantly improving standards designed by us.
What’s included in a Security System Maintenance Plans Done Right?
Here is what you can expect from a maintenance plan with our Three Factor team. Feel free to reach out to us with any further preventative care questions and details!
Site Assessment
- Survey Current Hardware Health
- Identify Aging Cameras and Panels
- Provide Recommendations for Service Frequencies
Project Plan & Proposal
- Present Maintenance Agreement
- Outline Preventative Schedules (Quarterly/Annually)
- List Covered Parts
Site Preparation
- Log System Credentials
- Establish Baseline Operation Metrics
- Schedule First Preventative Visit
Installation
- Perform Physical Cleaning of Camera Lenses
- Check UPS Batteries and Power Supplies
- Update Firmware on Servers
Training
- Review Maintenance Logs with Management
- Walkthrough How to Request Priority Service
- Review Component Lifespans
Mobile Setup and Completion
- Confirm Remote Support Access
- Provide Priority Contact Information
- Clean Up After Service Visits
Certified Warranty
All Three Factor Security customers are covered by a limited warranty of 1 year on parts and labor, including technical support. Service calls are charged at standard Time & Materials rate afterwards. Extended warranty options are available upon request.
Three Factor Security Care Program*
The Security Care program includes replacement parts and maintenance on your Three Factor security system for normal wear-and-tear or equipment malfunctions, and quality control inspection on any attempted burglary or fire emergency at customer request.
*Only included upon request. Additional fees may apply.
Three Factor Security cameras have the latest smart technology
Priority Emergency Service
Skip the line and receive expedited technician dispatch for critical system failures under our maintenance agreements.
Watch the difference:
Preventative Cleaning & Focus
Technicians physically clean lenses, remove spider webs, and adjust camera focus to ensure crystal-clear video all year.
Firmware & Security Updates
We regularly patch your NVRs and access control panels with the latest software to protect against cyber threats.
Questions About a Camera? Call us at 866-615-3233
Verified customers reviews:
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Read Ad T.'s review of Three Factor Security Cameras Installation on Yelp
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Read Sandy P.'s review of Three Factor Security Cameras Installation on Yelp
Read Christina P.'s review of Three Factor Security Cameras Installation on Yelp
