Remote System Health Checks Done Right

We professionally monitor your system’s uptime automatically

Remote Health Monitoring

Why Three Factor Security?

Gain peace of mind knowing your business is being safeguarded by innovative technology and secured by a team of dedicated tech specialists. From retail stores to restaurants, homes, and warehouses, Three Factor keeps your systems online with industry-tailored remote monitoring solutions.

secure

Our secure remote diagnostics help safeguard your system against silent failures.

reliable

Health check services are monitored by our IT experts, available around the clock.

experts

Our extensively trained experts use constantly improving standards designed by us.

What’s included in a Remote System Health Checks Done Right?

Here is what you can expect in remote health monitoring from our Three Factor team. Feel free to reach out to us with any further uptime questions and details!

Site Assessment

  • Survey Network Compatibility
  • Identify Devices for Ping Monitoring
  • Provide Expert Recommendations for Diagnostic Hubs

Project Plan & Proposal

  • Present Health Monitoring Proposal
  • Prepare Cloud Integration
  • Outline Automated Alert Protocols

Site Preparation

  • Confirm Network Access
  • Install Remote Management Software
  • Safeguard Local Network Credentials

Installation

  • Sync Cameras, NVRs, and Panels to Cloud Diagnostic Dashboard
  • Test Offline Alerts and Reboot Commands

Training

  • Review Diagnostic Reporting Management
  • Walkthrough How to Read Uptime Logs
  • Walkthrough Ticket Generation

Mobile Setup and Completion

  • Setup Automated Email Alerts for Hardware Failures
  • Verify Dashboard Sync
  • Final System Polish

Certified Warranty

All Three Factor Security customers are covered by a limited warranty of 1 year on parts and labor, including technical support. Service calls are charged at standard Time & Materials rate afterwards. Extended warranty options are available upon request.

More About Our Warranty

Three Factor Security Care Program*

The Security Care program includes replacement parts and maintenance on your Three Factor security system for normal wear-and-tear or equipment malfunctions, and quality control inspection on any attempted burglary or fire emergency at customer request.

More About Security Care Program

*Only included upon request. Additional fees may apply.

Three Factor Security cameras have the latest smart technology

Instant Offline Alerts

We are notified the exact moment a camera loses power or your NVR disconnects from the internet, preventing silent failures.

Watch the difference:

Remote Hard Drive Checks

The software actively monitors the health of your recording drives, ensuring your data is saving properly before an incident occurs.

Remote Rebooting

Technicians can remotely cycle power to frozen cameras or panels, often fixing issues without requiring a costly on-site visit.

Questions About a Camera? Call us at 866-615-3233

Let’s turn your suspicion into anticipation.

Schedule an appointment today!

866-615-3233